TERMS AND CONDITIONS

Definitions

• We/Our/Us: Run End to End Ltd.
• Services: Any services we provide via the website www.endtoend.run including any products, goods, apps or services provided or attained through us.
• You/Your/User: Any individual that uses, engages or participates with the Services.

Saved Cards and Payment Intent

• If you instruct us to save any payment method, including but not limited to credit card, PayPal account or bank account with the intention of future billing, you give us permission to start a payment or series of payments on your behalf when you attempt payment or top up through our website or app. The amount paid will be determined by the user.
• Any attempts of refusal to pay or evading payments of specified fees may result in account deletion, deactivation or suspension. Allowing other individuals to use your account or sharing login information can also result in penalties such as deletion, deactivation or suspension of your account.

Taxes

• All prices appearing on our website include applicable taxes, including without limitation, value-added tax (VAT), goods and services tax (GST), sales tax, use tax, or any taxes or Federal, State or governmental fees, duties and assessments.

Shipment and risk of loss

• On the condition that any purchase from us consists of physical goods, the title of said goods will transfer into your name at the time upon delivery from us to whatever carrier is responsible for their delivery to you. We are not accountable for any loss or damage once in possession of the carrier as all shipments will be delivered F.O.B.
• End to End does not hold any responsibility if the address given upon signing up is no longer valid or incorrect upon completion of the challenge. New and/or correct address’s must be informed by email to [email protected] before completing a challenge. If the package has already been shipped prior to the individual informing us of a change of address or mistake, it is the sole responsibility of the individual to purchase the package again. End to End will not take responsibility in such circumstances

Your Obligation:
By using Run End to End services you agree to the following:
Your account will not be shared and will be used only by you and all registered information is correct and entered truthfully to the best of your knowledge.
You will restrict the use of the services provided within your personal physical limits. You understand and accept that we cannot give advice on your current medical condition and physical limits. You agree we are not responsible for any actions you perform and you acknowledge all risk (up to but not limited to injury or death) to yourself or any property from your use of our services falls to you.
You agree not to log in to any account not created by you, and not to share login information connected to your account. If you do, you risk deletion or suspension of your account with no notice and no rights of recovery of any fees that you may have paid. You understand and agree to all terms and conditions expressed on this webpage.
Run End to End will not be held responsible for any damage or loss because of any failure to comply with these terms and conditions.

1. Introduction

Welcome to Run End to End. These Terms of Service govern your use of our website located at https://endtoend.run/
Our Privacy Policy also governs how you use our service and will explain how we safeguard, gather and disclose information that we ascertain from any usage of our webpages.
These Terms and Our Privacy Policy are included in your agreement with us. You acknowledge you have read and understood the Agreements. You recognise that you have read and understood our Terms and Privacy Policy and agree to comply with them.
You will not be eligible to use our Services if you refuse to agree or cannot be bound to the agreement. However, please email us at [email protected] to let us know so we can attempt to find a solution best suited for your situation. All visitors, users and others who wish to access or use our Services are obligated by these Terms.

2. Communications

You agree to subscribe to marketing or promotional materials, newsletters or other information we may send, by using our Services. Although, by following the unsubscribe link or by emailing [email protected] you may opt out of getting any, or all, of communications from us.

3. Purchases

You may be asked to provide certain information regarding your payment methods, upon attempting to purchase any service or product available through our Services. The information you will be asked to provide will include but will not be restricted to your credit or debit card number, the expiration date of your card, your billing address, and your shipping information. You state and guarantee that you have the legal right to use any card(s) or other payment method(s) in connection with any Purchase; and that any information you provide is correct, complete and truthful.
We reserve the right to employ the services of a third party for facilitating payment and the completion of Purchases. Upon submitting any information, you give us permission to provide to these third parties subject to our Privacy Policy.
We reserve the right to cancel or refuse any order at any time, due to reasons, including but not restricted to, errors in the description or price of the product or service, errors in your order, availability of the product or service or other reasons.
We reserve the right to cancel or refuse any order if an unauthorised or illegal transaction or fraud is suspected.

4. Corporate Wellness

Run End to End also offers Corporate Wellness challenges which are governed under these terms and conditions. Information can be found at https://endtoend.run/corporate-fitness-and-wellness/

5. Contests, Sweepstakes and Promotions

All contests, sweepstakes or other promotions, (Collectively, “Promotions”) that you can access through our Services, may be controlled by different rules than those on our Terms of Service. Upon participating in any Promotions, please check the rules that apply as well as our Privacy Policy. In the event that any Promotion rules contradict with the Terms of Service, Promotion rules are applicable.

6. Refunds

We state that refunds for Contracts are possible within 14 days of the original purchase of the Contract- Unless the item purchased is custom printed in which case the cooling off period is 12 hours after this time no refund is possible
Users forfeit their rights to any cooling off period or refund if any usage occurs on the system or the event has begun, as per the consumer credit act. Custom Printed T-shirts and medals are not eligible for refunds passed the 12 hour colling off period.
Refunds are not eligible past the cooling off period regardless of injury or unavoidable circumstances, transfers to other events may be offered and are subject to availability and at the discretion of End to End. If in the event that End to End agree that fees are refundable then refunds are less any processing costs, usage that has been incurred. For example, but not limited to, credit card processing fees, usage fees of software and fees already incurred for Medals and T-shirts etc.
Refunds will not be issued for purchases of custom printed event clothing bought in the online shop such as (but not limited to) Hoodies, socks, Caps, Hats, Medals, T-shirts etc. As these are printed to order through our print on demand partner we cannot offer refunds unless an item is faulty. Please make sure you check the sizes of your garments before ordering as these cannot be returned if they do not fit.

7. Content

All content found on or through this Service is the property of Run End to End or is used with permission. Without expressed written permission from Run End to End, you are forbidden to repost, copy, reuse, modify, transmit, download, distribute or use said content, no matter if it as a whole or in part, for personal gain or commercial purposes.

8. Prohibited Uses

You may only use our Services in accordance with our Terms and for Lawful purposes. You are not permitted to use any of our Services:
0.1. In any way that goes against any national or international law or regulation that applies.
0.2. For the purpose of exposing minors to inappropriate content, for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way or otherwise.
0.3. To send, or procure the sending of, any advertising or promotional material, such as any, “chain letter,” “junk mail”, “spam,” or any other interchangeable solicitation.
0.4. To attempt to impersonate or impersonate another user, our Company, a Company employee, or any other person or entity.
0.5. In any way that violates the rights of others, or in any way is harmful, illegal, threatening, fraudulent, or in connection with any harmful, unlawful, illegal, fraudulent purpose or activity.
0.6. To take part in any other conduct that inhibits or restricts anyone’s use or enjoyment of Service, or which, as determined by us, may harm or offend any employee or customer, or leave them open to inconvenience.
Moreover, you agree not to:
0.1. Use our Services in any manner that could damage, overburden, disable, or impair our Services or interfere with any other individual’s use of our Services, including using our Services to engage in real time events and activities.
0.2. Use any program, robot, spider or an automatic device or process, or means to access our Services for any reason or purpose, including copying or monitoring any of the materials from our Services.
0.3. To monitor or copy any of the materials on our Services by any manual means for any unauthorised purpose without our advanced written permission.
0.4. To interfere with the proper working of our Services by use of any software, device, or routine.
0.5. Introduce any malicious or technologically harmful software or materials such as trojan horses, viruses, worms, logic bombs, etc.
0.6. Disrupt any parts of our Services, computers, database, or servers on which the Service is stored, or attempt to gain unauthorised access to do so.
0.7. Attempt a denial-of-service attack or a distributed denial-of-service attack to harm our Services.
0.8. Take any actions against our Company rating that may damage or falsify it.
0.9. Attempt to interfere with the proper working of our Services in any other way.
1.0. Replicate or transcribe any of the contents within our website.
Entrants acknowledge that they will only receive a medal if they are registered by the cut off date listed on the organiser’s website and medals are mailed to the address provided on registration.
Entrants declare that they are physically fit and capable of participating in this event and completing the distance they have nominated. They are not aware of any medical condition or impairment that will prevent participation in this event or will affect their health by participation.
Entrants acknowledge that this is a virtual event and that the organisers will not track or verify results or provide volunteers, marshals or medical personnel assistance to any entrant.
Entrants consent to royalty-free use of their name, result, image, photographs, video and comments in any publications and marketing in relation to this event by event organisers. You further consent to receiving information about End to End and Partner events and special offers and promotions.
Entry is only valid for the details listed on the entry form and is not transferable.
By agreeing to these terms and conditions, entrants release event organisers, from all claims connected with participation. Entrants indemnify the event organiser, sponsors, volunteers, and employees involved in this event directly or indirectly against all liability for any and all injury, loss or damage connected with the entrant’s participation. The event organisers accept no liability for the actions of other members of the events.
For an entry to be valid, entrants must complete the entry form, and pay the required entry fee prior to the commencement of the event
By entering this event, entrants consent to their personal information being used by the organisers for media publication and announcement of results.
Entrants accept that participation in this event is at their own risk and they accept that participating in this event may involve real risk of injury or death.
Entrants acknowledge they will participate and complete their nominated distance in a manner chosen by them, at locations chosen by them and at their own risk.
Entrants acknowledge that should they withdraw for a non-medical reason, the entry fee is non-refundable.
Entrants acknowledge that the entry fee is for the space in the race and not to ‘purchase’ the race medal. The medal is a reward for all completing entrants in the allocated time.
Entrants acknowledge that by entering into a race and providing an email address they will be added to our mailing list. Entrants can unsubscribe from the mailing list at any point by contacting the administrators.
Evidence cannot be submitted before the opening date of a race. If a race is listed as a particular date you agree to submit evidence between the first and last date of that calendar month.
All fees are non refundable.
End to End have a no refund policy regardless of injury or unavoidable circumstances, transfers to other events may be offered and are subject to availability and at the discretion of End to End, If in the event that End to End agree that fees are refundable then refunds are less any processing costs, usage that has been incurred. For example, but not limited to, credit card processing fees, usage fees of software and fees already incurred for Medals and T-shirts etc.
Once any usage has been incurred on the system or the event has begun, the user waives their rights to any cooling off period as per the consumer credit act.
All orders purchased are valid for 12 months from the day of purchase. If you do not start your challenge within 12 months of signing up your order will have expired and you will need to sign up again. There are no refunds for orders that have not been activated.

9. Analytics

To monitor and analyse the use of our Service, we reserve the right to use third-party Service Providers.

10. No Use by Minors without parental consent

Our Services are intended to be used by individuals who are eighteen years of age or above, or those below 18 must have permission by a parent or guardian. By using or accessing our Services, you declare you are at least eighteen years old, and have authority and right to enter this agreement and will abide by all Terms and Conditions. You are prohibited to access or use our Services if you are not eighteen or older and do not have parental consent.

11. Run End To End Accounts

By establishing an account with us, you state and guarantee that you are at least eighteen years of age or are the Parent or guardian of the participant and that any and all information you give us is complete, true and up to date. Instant termination of your account may occur as a result of obsolete, incomplete or fabricated information.
Maintaining the confidential information regarding your account and password is your responsibility. This information includes but is not limited to restricting access to your account and, in extension, your device.
You agree to be held accountable for any actions or activity that happens on your account or password, whether with our Service or with a third-party service. You agree to notify End to End immediately, should you become aware of any security breach or unsanctioned use of your account or password.
Any usage of a username that you do not possess the right to, such as another individual, entity, a name that is trademarked by another person or entity without permission is strictly prohibited. You may not provide a username that is in any way vulgar, obscene or offensive. We reserve the right to remove or edit content, cancel orders, terminate accounts, or refuse service in our sole discretion.
Entrants acknowledge that they will only receive a medal if they finish the challenge by the cut off date listed on the organiser’s website and medals are mailed to the address provided on registration.
Entrants acknowledge that they will submit their miles via the map link within the valid period/duration of the challenge and that if they do not comply to do so they forfeit their right to receive the medal and t-shirt (if opted for one).
Entrants declare that they are physically fit and capable of participating in this event and completing the distance they have nominated. They are not aware of any medical condition or impairment that will prevent participation in this event or will affect their health by participation.
Entrants acknowledge that this is a virtual event and that the organisers will not track or verify results or provide volunteers, marshals or medical personnel assistance to any entrant.
Entrants consent to royalty-free use of their name, result, image, photographs, video and comments in any publications and marketing in relation to this event by event organisers. You further consent to receiving information about End to End and Partner events and special offers and promotions.
Entry is only valid for the details listed on the entry form and is not transferable.
By agreeing to these terms and conditions, entrants release event organisers, from all claims connected with participation. Entrants indemnify the event organiser, sponsors, volunteers, and employees involved in this event directly or indirectly against all liability for any and all injury, loss or damage connected with the entrant’s participation. The event organisers accept no liability for the actions of other members of the events.
For an entry to be valid, entrants must complete the entry form, and pay the required entry fee prior to the commencement of the event
By entering this event, entrants consent to their personal information being used by the organisers for media publication and announcement of results.
Entrants accept that participation in this event is at their own risk and they accept that participating in this event may involve real risk of injury or death.
Entrants acknowledge they will participate and complete their nominated distance in a manner chosen by them, at locations chosen by them and at their own risk and by following any government guidelines.
Entrants acknowledge that should they withdraw for a non-medical reason, the entry fee is non-refundable.
Entrants acknowledge that the entry fee for the space in the race and not to ‘purchase’ the race medal or T-shirt. The medal is a reward for all completing entrants in the allocated time.
Entrants acknowledge that by entering into a race and providing an email address they will be added to our mailing list. Entrants can unsubscribe from the mailing list at any point by using the unsubscribe link in any emails.
Evidence cannot be submitted before the opening date of a race. If a race is listed as a particular date you agree to submit evidence between the first and last date of that calendar month.

12. Intellectual Property

All original content provided by End to End and our Services, (not including content provided by users) features and functionality are and will remain the exclusive property of Run End to End and its licensors. Our Services are protected by trademark, copyright and other laws of England and Wales. Without the advanced written consent of Run End to End, our trademarks and content may not be used in connection with any product or service.

13. Copyright Policy

We respect the intellectual property rights of others. Our policy states we will respond to all claims that any content posted on our Services violates any copyright or other intellectual property rights (“Infringement”) of any individual or entity. If you are a copyright owner, or are acting on behalf of one, and you believe that the copyright work has been copied in a way that amounts to copyright infringement, please submit you claim via email to [email protected], with the subject line: “Copyright Infringement” and incorporate a detailed description of the alleged Infringement, as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”. You may be held responsible for any damages (including lawyers’ costs and fees) for misrepresentation or bad-faith claims on the infringement of any content that could be found on and/or through our Services on your copyright.

14. Error Reporting and Feedback

Any feedback or information concerning ideas, suggestions for improvement, errors, problems, complaints and other matters related to our Services (“Feedback”) may be provided either directly to us at [email protected] or via third party sites and tools.
You understand, agree and acknowledge that: (i) You shall not keep, gain or assert any intellectual property right or any other right, interest in, title to the Feedback. (ii) Our company has similar ideas for development that is linked to the Feedback. (iii) Any Feedback you provide contains no confidential information or proprietary information from any third party or yourself. (iv) We are not held under any obligation of confidentiality with respect to the feedback. You grant Run End to End and its affiliates a free-of-charge, irrevocably, exclusively, transferable, sub-licensable, unlimited and perpetual right to use, in the event the transfer of the ownership to the Feedback is impossible, because of applicable mandatory laws. This includes, but is not limited to the right to publish, copy, distribute, modify, commercialise the Feedback in any manner and for any purpose.

15. Shipping of Finishers Goods (t-shirt & medal)

Goods are shipped from our warehouse in the UK and the utmost care is taken when handling, packaging and posting your goods to you. We understand that sometimes there may be a fault with the goods you receive and under these circumstances you may return your goods and we will exchange them for another one within 28 days of sending them. After this time you will not be eligible for an exchange. If you do not receive your goods within 8 weeks of finishing your challenge please contact your local post office and email us at [email protected] and we will look into it for you. There may be longer delays possible due to printing delays or postal deliveries outside of our control. Under these circumstances, we will endeavor to do all we can to solve the issue. Refunds will not be offered. Please refer to our refund policy above. We do not take any responsibility for items not received to an address with a mail redirection, You MUST update your address with us before finishing your challenge by emailing [email protected]. Failure to do so will result in you having to pay extra to have your goods re-sent to your new address.

16. Returns and Changes of Finishers Goods

Any items that have been damaged in transit please contact your local post office for the details of what to do next, this will be written on the package you receive, the same applies for packages that have been opened prior to their arrival. To exchange your T-shirt for another size please send your item back undamaged within 28 days along with a prepaid envelope and a note of the size you wish to change it to and we will exchange it for you. Please email on [email protected] for any returns. End to End cannot be held responsible for returns sent to an incorrect address.  This only applies for event T-shirts. This does not apply for any items bought in the shop, all items purchased in our shop are printed on demand and cannot be returned or refunded unless faulty. Please double check the sizes when ordering as no exceptions will be made. Any sale via the online shop cannot be cancelled or amended after 12 hours after purchase. Each product is printed to order, so unless there is a fault with the item we don’t accept returns.
17. Termination
We reserve the right to suspend or terminate your account and refuse access to our services instantly, with no notice, under our sole discretion, without restrictions for any reason due to, but not limited to a breach of Terms.
Simply stop using our Services if you wish to deactivate your account. Ownership provisions, warranty disclaimers, limitations of liability, indemnity and any other provisions of Terms which by their nature should not be affected through termination shall survive termination.
18. Governing Law
These Terms will be interpreted and governed in accordance with the laws of the United Kingdom, which governing law applies to agreement with no regard to its conflict of law provisions.
Any failure on our part to enforce any provision or right of these Terms will not be understood as a waiver of those rights. If any provision of these terms is held to be not valid or unable to be enforced by a court, those that remain within these Terms will stay in effect.
The entire agreement between us can be accounted for within these Terms, regarding our Service and will replace and supersede any prior agreements we might have had between us regarding our Service.
19. Changes to Service
We reserve the right, in our sole discretion without notice, to amend or withdraw our services and through this any other Services and materials we provide. We will not be responsible for unavailability of our Services at any time or for any period, with no regard to the reason. On occasion, the access to parts of our Services, or the entire Service may be restricted to users, including registered users.
20. Amendments To Terms
At any time, we reserve the right to modify the Terms, by posting the modified Terms on this site.
Reviewing the Terms periodically is and will remain your responsibility.
By continuing to use the Platform after the posting of the modified Terms it is understood that you accept and agree to the changes.
As the modifications are binding on you, you are expected to check this page periodically.
You agree to be bound by any revised Terms by continuing to use our Service after any changes become effective. You will no longer be authorised to use our Service if you do not agree to the new Terms.
21. Waiver and Severability
Any failure to assert a right or provision under the Terms, shall not constitute a waiver of such right or provision. If the Company states at any point a waiver of any term or condition explained in the Terms, it will not be deemed a further or continuing waiver of any term of condition.
If any court or other tribunal holds any provision of the Terms for reasons such as to be invalid, unenforceable or illegal, such provision shall be eliminated or limited to the minimum extent so that the remaining provisions of the Terms will continue in full effect and force.
22. Acknowledgement
BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.
23. Contact Us
Please send your feedback, comments, requests for technical support by email: [email protected]